Emergency Contact Numbers

In the event of an emergency repair and not being able to contact your property manager, please use the following trades people:

TRADESPERSONS

PLUMBER: Proximity Plumbing
0401 016 150

ELECTRICIAN: TCA Electrical
0491 058 829

HOT WATER: Australian Hot Water
1300 927 157

LOCKSMITH – EASTERN SUBURBS/EASTERN BEACHES/CBD: Eastern Suburbs Locksmiths
9389 5266

LOCKSMITH – NORTH SHORE: Alert Locksmiths
9418 9277

CARPETS/WATER DAMAGE: Sydneywide Carpet Cleaning
1800 008 985

CLEANER: Mitry’s Cleaning Services
0416 100 092

HANDYMAN:

SMOKE ALARMS: Smoke Alarm Testing Services
1300 416 667

EMERGENCY CONTACT NUMBERS

Ambulance, Police & Fire Service
000 or 112 from a mobile phone

Gas Emergency
13 19 09

Water Emergency
13 20 90

Poisons Information Center
13 11 26

Electrical Emergency
13 13 88

EPA Pollution Hotline
1300 130 327

Telstra
13 22 03

HIA Safety Services
1300 650 620

Work Cover NSW
13 10 50

Note: The type of repairs that are urgent repairs are defined as follows:

  • Urgent repairs include:
    • (a)  a burst water service,

      (b)  an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted,

      (c)  a blocked or broken lavatory system,

      (d)  a serious roof leak,

      (e)  a gas leak,

      (f)  a dangerous electrical fault,

      (g)  flooding or serious flood damage,

      (h)  serious storm or fire damage,

      (i)  a failure or breakdown of the gas, electricity or water supply to the residential premises,

      (j)  a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering,

      (k)  any fault or damage that causes the residential premises to be unsafe or insecure,

      (l)  any other damage prescribed by the regulations,