• Emergency Contact Numbers

    In the event of an emergency repair and not being able to contact your property manager, please use the following trades people:

    TRADESPERSONS

    PLUMBER: Proximity Plumbing
    0401 016 150
    ELECTRICIAN: TCA Electrical
    0422 607 548
    HOT WATER: Australian Hot Water
    1300 927 157
    LOCKSMITH – EASTERN SUBURBS/EASTERN BEACHES/CBD: Eastern Suburbs Locksmiths
    9389 5266
    LOCKSMITH – NORTH SHORE: Alert Locksmiths
    9418 9277

    CARPETS/WATER DAMAGE: Sydneywide Carpet Cleaning
    1800 008 985

    EMERGENCY CONTACT NUMBERS

    Ambulance, Police & Fire Service
    000 or 112 from a mobile phone
    Gas Emergency
    13 19 09
    Water Emergency
    13 20 90
    Poisons Information Center
    13 11 26
    Electrical Emergency
    13 13 88
    EPA Pollution Hotline
    1300 130 327
    Telstra
    13 22 03
    HIA Safety Services
    1300 650 620
    Work Cover NSW
    13 10 50

    Note: The type of repairs that are urgent repairs are defined as follows:

    • burst water service
    • an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning   properly, so that a substantial amount of water is wasted
    • a blocked or broken lavatory system
    • a serious roof leak
    • a gas leak
    • a dangerous electrical fault
    • flooding or serious flood damage
    • serious storm or fire damage
    • a failure or breakdown of the gas, electricity or water supply to the premises
    • a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering
    • any fault or damage that causes the premises to be unsafe or insecure.