Emergency Contact Numbers

In the event of an emergency repair and not being able to contact your property manager on 9188 5000, please use the following trades people:

TRADESPERSONS

PLUMBER: Proximity Plumbing
0401 016 150

PLUMBER: Shore Plumbing
0433 875 815

ELECTRICIAN: TCA Electrical
0491 058 829

HOT WATER: Australian Hot Water
1300 132 113

LOCKSMITH – EASTERN SUBURBS/EASTERN BEACHES/CBD: Eastern Suburbs Locksmiths
9389 5266

LOCKSMITH – NORTH SHORE: Alert Locksmiths
9418 9277

CARPETS/WATER DAMAGE: Sydneywide Carpet Cleaning
0412 561 609

CLEANER: Mitry’s Cleaning Services
0416 100 092

HANDYMAN EAST/NORTH SHORE: Lavorettis

0478 940 264

SMOKE ALARMS: Smoke Alarm Testing Services
1300 416 667

EMERGENCY CONTACT NUMBERS

Ambulance, Police & Fire Service
000 or 112 from a mobile phone

Gas Emergency
13 19 09

Water Emergency
13 20 90

Poisons Information Center
13 11 26

Electrical Emergency
13 13 88

EPA Pollution Hotline
1300 130 327

Telstra
13 22 03

HIA Safety Services
1300 650 620

Work Cover NSW
13 10 50

What are considered to be ‘urgent repairs’?

Under the NSW residential tenancy laws, an ‘urgent repair’ means:

  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of the gas, electricity or water supply to the property
  • a failure or breakdown of any essential service for hot water, cooking, heating, cooling or laundering
  • a fault or damage which makes the property unsafe or insecure
  • a burst water service
  • an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning properly, so that a substantial amount of water is being wasted
  • a blocked or broken toilet
  • a serious roof leak.

We request that you email our team at office@moshav.com.au in the event that you have had an emergency repair to notify the office that you have organised and engaged in one of the tradespeople above.

Please note, should you engage in a tradesperson that is not certified by Moshav Realty, there is no guarantee that the charge will be covered by the landlord.

Moshav Realty

Phone: 9188 5000