Emergency Contact Numbers

In the event of an emergency repair and not being able to contact your property manager, please use the following trades people:

TRADESPERSONS

PLUMBER: Proximity Plumbing
0401 016 150

ELECTRICIAN: TCA Electrical
0491 058 829

HOT WATER: Australian Hot Water
1300 927 157

LOCKSMITH – EASTERN SUBURBS/EASTERN BEACHES/CBD: Eastern Suburbs Locksmiths
9389 5266

LOCKSMITH – NORTH SHORE: Alert Locksmiths
9418 9277

CARPETS/WATER DAMAGE: Sydneywide Carpet Cleaning
1800 008 985

CLEANER: Mitry’s Cleaning Services
0416 100 092

HANDYMAN: Rose Bay Handyman
0414 610 434

SMOKE ALARMS: Smoke Alarm Testing Services
1300 416 667

EMERGENCY CONTACT NUMBERS

Ambulance, Police & Fire Service
000 or 112 from a mobile phone
Gas Emergency
13 19 09
Water Emergency
13 20 90
Poisons Information Center
13 11 26
Electrical Emergency
13 13 88
EPA Pollution Hotline
1300 130 327
Telstra
13 22 03
HIA Safety Services
1300 650 620
Work Cover NSW
13 10 50

Note: The type of repairs that are urgent repairs are defined as follows:

  • Urgent repairs include:
    • a burst water service or a serious water service leak
    • a blocked or broken toilet
    • a serious roof leak
    • a gas leak
    • an electrical fault
    • flooding or serious flood damage
    • serious storm or fire damage
    • a failure or breakdown of the gas, electricity or water supply to the property
    • a failure or breakdown of the hot water service
    • a failure or breakdown of the stove or oven
    • a failure or breakdown of a heater or air-conditioner
    • a fault or damage which makes the property unsafe or insecure.

    Smoke alarms must also be repaired urgently to ensure they are working.