Emergency Contact Numbers

In the event of an emergency repair and not being able to contact your property manager, please use the following trades people:

TRADESPERSONS

PLUMBER: Premium Plumbing
0407 256 705
ELECTRICIAN: Glenco Electrical
9700 9996
HOT WATER: Australian Hot Water
1300 927 157
LOCKSMITH: Alert Locksmiths
9418 9277
CARPETS/WATER DAMAGE: Sydneywide Carpet Cleaning
1800 008 985

EMERGENCY CONTACT NUMBERS

Ambulance, Police & Fire Service
000 or 112 from a mobile phone
Gas Emergency
13 19 09
Water Emergency
13 20 90
Poisons Information Center
13 11 26
Electrical Emergency
13 13 88
EPA Pollution Hotline
1300 130 327
Telstra
13 22 03
HIA Safety Services
1300 650 620
Work Cover NSW
13 10 50

Note: The type of repairs that are urgent repairs are defined as follows:

  • burst water service
  • an appliance, fitting or fixture that uses water or is used to supply water that is broken or not functioning   properly, so that a substantial amount of water is wasted
  • a blocked or broken lavatory system
  • a serious roof leak
  • a gas leak
  • a dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • a failure or breakdown of the gas, electricity or water supply to the premises
  • a failure or breakdown of any essential service on the residential premises for hot water, cooking, heating, cooling or laundering
  • any fault or damage that causes the premises to be unsafe or insecure.